About TSNO

Plan. Prepare. Adapt.

Tourism SkillsNet Ontario (TSNO) is all about collaboration. We are only as strong as our members. 

TSNO Alliance

Collective. Impactful. Positive work solutions.

TSNO was founded by OTEC, Ontario’s provincial tourism and hospitality workforce development organization, together with our partners. The TSNO model targets barriers to workforce recovery and competitiveness and it provides the tools and strategies to navigate changing labour markets, mobilize strategies and operate with economies of scale to achieve results in addressing your attraction, retention and development plans. 

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TSNO Framework

Two Entrepreneurs Have a Team Meeting in Their Stylish Coffee Shop.

6 Interconnected components. 1 Unstoppable strategy.

The TSNO Framework is what connects our members and partners and sets us up for success in achieving our long-term goal: Better prepare for, respond to and adapt to the unpredictable labour market changes and fluctuations.

Provincial Advisory Council

Guidance. Insight. Solutions.

From corporate partners and regional tourism organizations to community service coordinators and communications partners, the Provincial Advisory Council is made up of 40+ Tourism and Hospitality leaders. The Provincial Advisory Council meets each quarter to discuss how to best address labour and skills shortages and gives TSNO strategic guidance on its programs and initiatives.

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Join your industry peers

Media centre

Straight from the source

Want to know about the latest projects or strategic initiatives that TSNO is working on? What’s the latest about TSNO in the news? Wondering who to reach out to with your success story or challenge in your region of Ontario? Go straight to the source.

Shelagh O’Donnell
Director, Marketing Communications


Career Edge Trenton

Twelve skilled and enthusiastic individuals are ready to join the workforce in the hospitality, tourism and food service industries thanks to four weeks of training. The Ontario Tourism Education Corporation (OTEC) designed the Hospitality Career Catalyst program, is part of the Tourism SkillsNet Ontario initiative, and was facilitated by Career Edge in Trenton.

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