The tourism sector is remarkably diverse, comprising five distinct but related industry groups: accommodation, food and beverage services, recreation and entertainment, transportation, and travel services.
Although its widespread nature contributes to its undeniably strong impact on the economy and culture, it also presents unique challenges regarding workplace standards and best practices. The need is great for a unifying body to create Best-In-Class industry employment standards, attract and retain talent to the sector and strengthen opportunities for vulnerable populations.
That’s why OTEC and our partners created the Tourism SkillsNet Ontario (TSNO) alliance in 2018 to align provincial workforce strategy with local collaboration around industry-specific regional labour challenges. TSNO builds capacity across the alliance by increasing the resilience and competitiveness of Ontario’s Tourism and Hospitality Industry.
TSNO brings a wide range of sector stakeholders together with the shared goal of driving innovative workforce development solutions – including employers, industry associations, regional tourism organizations, unions, Indigenous organizations, community employment service providers, training/educational institutions, municipalities, community workforce development organizations and leaders in up-skilling, re-skilling and HR practices.
TSNO consists of a Provincial Advisory Council and 18 Regional Working Groups, Membership includes 230+ organizations, covering over 108 unique postal code regions across Ontario.
