As a TSNO member, you’ll have access to a suite of training solutions that are available to meet your team’s needs at every stage of the career journey – from pre-employment, to intermediate level, to professional development for leaders – we’ve got you covered! Learn a little more about these programs below. And, if you haven’t already done so, become a TSNO member today to take advantage of programs like these. Become a TSNO Member.
SkillsAdvance Ontario is actively making a positive impact in local regions across Ontario
From smoother labour market transitions and building transferrable skills or teaching new skills – the numbers say it all. Best of all since 2018 there’s been a 40% increase in employers that have expanded their professional networks by participating in TSNO Alliance SkillsAdvance Ontario training.
Hospitality Career Catalyst – Entry Level
The Hospitality Career Catalyst program gives TSNO members an edge on recruiting candidates who have already received skills training. This
program matches training skills and development opportunities a with local hiring needs. So, if you’re looking Imagine being able to tap into candidates
who have already earned industry-recognized certificates such as Smart Serve, Food Safety, Service Excellence, WHMIS and Emerit Workplace Essentials (WOE). And because these candidates have been pre-screened, you can also feel confident that they are Ontario residents seeking full-time employment. And that’s good for business. If you haven’t already done so, become a TSNO member today to take advantage of the Career Catalyst Program and learn more about custom hiring and training programs for your organization.
Hospitality Career Accelerator – Upgrade Your Career
The Hospitality Career Accelerator program gives TSNO members an edge on recruiting candidates who have already received skills training that prepare them for a career in Hospitality and Tourism in this post-pandemic workplace. Organizations like yours can choose from candidates who have upgraded their skills by completing this two-week program where they learn about everything from Service Excellence with COVID and Service EQ to Conflict Management, Food Safety, Disinfect Right and so much more. If you haven’t already done so, become a TSNO member today to take advantage of the Hospitality Career Accelerator Program and learn more about custom hiring and training programs for your organization.
Professional Development Solutions for Business – Leadership & Resiliency
Tourism SkillsNet Ontario provides TSNO members a competitive advantage when it comes to future-proofing their organizations
through two game-changing programs: Leadership Excellence and Resiliency Training series. TSNO members can nominate full-time, part-time, or furloughed employees with a demonstrated potential for advancement and/or retention to take this training. This FREE training is valued at over $1,000 per person and comes at no cost to TSNO member organizations. Here’s a snapshot of how your organization can benefit:
Inside the Leadership Excellence Series:
Designed to provide emerging and existing leaders with the latest theories, practices and tools to develop their leadership skills.
Inside the Resiliency Training Series:
Designed to elevate job performance through soft skills development, building a more resilient workforce to welcome back future
Each of these programs includes:
Leadership Excellence Series Modules:
Workshop 1: Communicating for Excellence
Learn how different communication styles influence our behaviour and how to use emotional intelligence to effectively relate to others.
Workshop 2: Leading for Excellence
Build your credibility as a leader and develop techniques to lead, engage and motivate team members.
Workshop 3: Team Building for Excellence
Learn how to build strong, sustainable relationships, resolve conflict and contribute to a high performing team environment.
Workshop 4: Coaching for Excellence
Provides leaders with coaching skills and best practices to develop team members through effective on-the-job coaching and workplace training.
Resiliency Training Series Modules:
Workshop 1: Service Excellence with COVID (Full-Day)
Learn how to deliver exceptional service with the ‘’now normal’. This course will equip participants with tools to confidently create memorable service experiences and build customer loyalty.
Workshop 2: Introduction to Emotional Intelligence
New developments and change can leave us feeling overwhelmed. Learn how to lessen the impacts of our emotions and build self-awareness to better navigate these changing times.
Workshop 3: Stress Management
The pandemic has created higher levels of stress and anxiety in our daily lives. Learn about stress, its impacts during the pandemic, and positive lifestyle and coping practices.
Workshop 4: Conflict Management
Learn how to deal with conflict, avoid and resolve conflict using emotional intelligence, and develop a conflict strategy.