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Tourism & Hospitality Emergency Recovery (THER)

The hardest hit sectors hit back

As the tourism and hospitality sector shifts to
long term recovery planning, collaboration has
never been more important.

We’re working with partners across Canada to find real solutions to rebuild this critical sector.
As the sector competes for talent, data, information and strong alliances will be critical to our recovery.

Who benefits? How?

TSNO members are coming back strong from COVID-19 with access to initiatives like the Tourism & Hospitality Emergency Recovery (THER) program. But who really benefits? How do they benefit? Let’s take a look at four key areas designed to hit back at the devasting effects of COVID-19.

  1. Sector-specific research zones in or on post Covid-19 recovery:
    Right now, TSNO members benefit by being able to access sector specific research in their region. This helps them understand the experiences and goals of workers impacted by COVID-19 as well as key barriers these workers experience in re-entering the workforce. Then, they can leverage the information to nominate candidates for training initiatives whether that’s upskilling, reskilling and more.
  2. Targeted worker and employer communications keep everyone in the loop:
    • Reaching workers:
      Whether an employee has been furloughed, laid off, or has simply lost their employment due to COVID-19, TSNO members can access the THER Worker’s Registry to:
      • Gauge return to work intentions
      • Stay connected with tourism and hospitality professionals
      • Advise workers about training, support, opportunities, plans to reopen business and more
    • Reaching employers: 
      Employers and workplaces can enhance communications to:
      • Raise awareness about the post-pandemic risks they are facing
      • Remain competitive by highlighting the need for HR analysis and strong business analytics
  3. Resources and technology to help businesses and employees bounce back:
    TSNO members can access online and virtual instructor-led training modules through SkillsPass Ontario. SkillsPass offers three, 90-minute certificate courses in Service Excellence, Service Excellence in COVID-19 and Service EQ. All of which can teach students the transferrable skills that today’s employers demand.
  4. Powerful data. Powerful solutions:
    TSNO members have access to tools like the Labour Market Information (LMI), Job Transition Dashboard and Economic Forecast Model that enables them to make smarter hiring decisions as well as identify what is going on in the marketplace. It virtually takes the guess-work out of the dreaded: ‘What do we do now?’.

Tourism & Hospitality Emergency Recovery is actively making a positive impact in local regions across Ontario

The numbers speak for themselves

  • 1,588+ workers have joined the THER Workers Registry
  • 1,000+ have completed the THER Displaced Workers Survey
  • 25,432+ visitors to the THER Microsite
  • 11% have accessed FREE Training
  • 8% have registered for SkillsPath

Want to learn more about becoming a THER partner?

Contact Melwyn DCosta at mdcosta@otec.org or download our Tourism & Hospitality Emergency Recovery Partnership Guide.

Upcoming events

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Filter By

Event
Region
Date
Register
EventSuperior Strategies: Hospitality Career Catalyst
RegionThunder Bay
DateMay 23, 2022
EventRegional Working Group Meeting: Greater Sudbury & Manitoulin District
RegionGreater Sudbury And Manitoulin District
DateMay 24, 2022
EventEEC: Hospitality Career Catalyst
RegionLeeds/Grenville/Brockville/Cornwall
DateMay 30, 2022
EventSAO Career Accelerator Program
Region
DateMay 30, 2022
EventRegional Working Group Meeting: Brantford & County of Brant
RegionBrantford & County of Brant
DateMay 31, 2022
EventCommunicating with Excellence
Region
DateJune 06, 2022
EventLeading with Excellence
Region
DateJune 08, 2022
EventTeam building with Excellence
Region
DateJune 13, 2022
EventCoaching with Excellence
Region
DateJune 15, 2022
EventService Excellence with COVID – 19: Part 1
Region
DateJune 21, 2022
EventService Excellence with COVID – 19: Part 2
Region
DateJune 22, 2022
EventIntroduction to Emotional Intelligence
Region
DateJune 23, 2022
EventStress Management
Region
DateJune 28, 2022
EventConflict Management
Region
DateJune 29, 2022
EventRegional Working Group Meeting: North Bay
RegionNorth Bay
DateSeptember 08, 2022
EventRegional Working Group Meeting: Quinte West / Belleville / Prince Edward County
RegionQuinte West
DateSeptember 09, 2022
EventRegional Working Group Meeting: Kingston
RegionKingston
DateSeptember 13, 2022
EventRegional Working Group Meeting: Leeds/Grenville/Brockville/Cornwall
RegionLeeds/Grenville/Brockville/Cornwall
DateSeptember 14, 2022
EventRegional Working Group Meeting: Ottawa
RegionOttawa
DateSeptember 15, 2022
EventRegional Working Group Meeting: Timmins
RegionTimmins
DateSeptember 20, 2022
EventRegional Working Group Meeting: Kawarthas / Northumberland / County of Peterborough
RegionKawarthas/Northumberland/County of Peterborough
DateSeptember 21, 2022
EventRegional Working Group Meeting: Greater Sudbury & Manitoulin District
RegionGreater Sudbury And Manitoulin District
DateSeptember 27, 2022
EventRegional Working Group Meeting: North Bay
RegionNorth Bay
DateNovember 01, 2022
EventRegional Working Group Meeting: Quinte West / Belleville / Prince Edward County
RegionQuinte West
DateNovember 02, 2022
EventRegional Working Group Meeting: Kingston
RegionKingston
DateNovember 08, 2022
EventRegional Working Group Meeting: Leeds / Grenville / Cornwall / Brockville
RegionLeeds/Grenville/Brockville/Cornwall
DateNovember 09, 2022
EventRegional Working Group Meeting: Ottawa
RegionOttawa
DateNovember 10, 2022
EventRegional Working Group Meeting: Timmins
RegionTimmins
DateNovember 15, 2022
EventRegional Working Group Meeting: Greater Sudbury & Manitoulin District
RegionGreater Sudbury And Manitoulin District
DateNovember 16, 2022
EventRegional Working Group Meeting: Kawarthas / Northumberland / County of Peterborough
RegionKawarthas/Northumberland/County of Peterborough
DateNovember 16, 2022
EventRegional Working Group Meeting: North Bay
RegionNorth Bay
DateFebruary 07, 2023
EventRegional Working Group Meeting- Quinte West / Belleville / Prince Edward County
RegionQuinte West
DateFebruary 08, 2023
EventRegional Working Group Meeting: Kingston
RegionKingston
DateFebruary 14, 2023
EventRegional Working Group Meeting: Leeds / Grenville / Cornwall / Brockville
RegionLeeds/Grenville/Brockville/Cornwall
DateFebruary 15, 2023
EventRegional Working Group Meeting: Ottawa
RegionOttawa
DateFebruary 16, 2023
EventRegional Working Group Meeting: Timmins
RegionTimmins
DateFebruary 21, 2023
EventRegional Working Group Meeting: Timmins
Region
DateFebruary 21, 2023
EventRegional Working Group Meeting: Timmins
RegionTimmins
DateFebruary 21, 2023
EventRegional Working Group Meeting: Greater Sudbury & Manitoulin District
RegionGreater Sudbury And Manitoulin District
DateFebruary 22, 2023
EventRegional Working Group Meeting: Greater Sudbury & Manitoulin District
Region
DateFebruary 22, 2023
EventRegional Working Group Meeting: Greater Sudbury & Manitoulin District
RegionGreater Sudbury And Manitoulin District
DateFebruary 22, 2023
EventRegional Working Group Meeting: Kawarthas / Northumberland / County of Peterborough
RegionKawarthas/Northumberland/County of Peterborough
DateFebruary 22, 2023
EventRegional Working Group Meeting: Kawarthas / Northumberland / County of Peterborough
Region
DateFebruary 22, 2023
EventRegional Working Group Meeting: Kawarthas / Northumberland / County of Peterborough
RegionKawarthas/Northumberland/County of Peterborough
DateFebruary 22, 2023