Learn how to deliver exceptional service with the ‘’now normal’. This course will equip participants with tools to confidently create memorable service experiences and build customer loyalty.
New developments and change can leave us feeling overwhelmed. Learn how to lessen the impacts of our emotions and build self-awareness to better navigate these changing times.
The pandemic has created higher levels of stress and anxiety in our daily lives. Learn about stress, its impacts during the pandemic, and positive lifestyle and coping practices.
Learn how to deal with conflict, avoid and resolve conflict using emotional intelligence, and develop a conflict strategy.
The Resiliency Series focuses on addressing skill gaps and build a more adaptable workforce within the uncertain COVID environment.
TSNO members are actively working together to encourage and further conversations at the local level and while aligning recruitment and training with the sector specific skills that employers require the most. TSNO members have a strong voice. They represent and raise awareness of the labour market challenges in their communities because they already have a seat at the table. Members are experiencing the financial and workforce benefits of smarter decision-making by using tools and resources created to do just that. Click here to learn more.