The Accelerated Leadership Training is designed for tourism and hospitality sector managers and supervisors seeking to improve their leadership skills, build their people skills, and advance their careers. Featuring four unique leadership courses, this training focuses on developing the skills managers and leaders need to build, lead, and grow with effective teams. It is FREE for Ontario tourism and hospitality sector leaders.
Virtual two day training program aims to build a stronger workforce and support retention efforts of employers. Courses include Essentials of Service Excellence, Stress Management, and Emotional Intelligence.
Delivered in partnership with YMCA, our new Accelerated Resiliency & Retention Training Series is designed for people seeking to build a career in the tourism and hospitality sector. This two-day series provides the tools to deliver great customer service and boost participants' careers.
Funded by the Ministry of Seniors and Accessibility under the EnAbling Change program, this project aims to create equitable opportunities in the tourism and hospitality sector for persons with disabilities through education and awareness initiatives and tailored support for employers.
TSNO is led by OTEC. OTEC is an independent, not-for-profit training, consulting, and workforce development organization that delivers innovative, high-quality solutions for the development and growth of a professional, skilled workforce.
OTEC Office and Learning Centre
21 Four Seasons Place Suite 300
Toronto ON M9B 6J8
Canada
1.800.557.6832
(toll-free in CAN & USA)
416.622.1975
F. 416.622.7476
info@otec.org