Tourism SkillsNet Ontario (TSNO) was created to address regional labour challenges by aligning provincial workforce strategy with local industry collaboration.
The TSNO Alliance comprises a wide-range of strategic initiatives designed to address the specific needs of diverse demographics.
Powerful workforce tools, analytics and industry partnerships to strengthen the sector’s agility and competitiveness.
The TSNO Alliance is active across Ontario, and growing. Select your geographic area to learn more about what’s new in your region and how you can become involved.
We already work, where you work
TSNO is actively working at the community level. You can click on the map to see for yourself. TSNO provides services across Ontario such as: Workforce planning, Partnership building, Talent Pool Development and Skills Training.
Learn about our programs
and impact in your region
320
TSNO members2018
TSNO active since230+
Organizations13
Regional groups members2020
Active since12
Representing organizations18
Regional groups members2020
Active since15
Representing organizations21
Regional groups members2018
Active since17
Representing organizations20
Regional groups members2018
Active since16
Representing organizations14
Regional groups members2020
Active since14
Representing organizations20
Regional groups members2020
Active since20
Representing organizations28
Regional groups members2018
Active since22
Representing organizations18
Regional groups members2018
Active since15
Representing organizations24
Regional groups members2018
Active since19
Representing organizations17
Regional groups members2020
Active since13
Representing organizations28
Regional groups members2020
Active since23
Representing organizations16
Regional groups members2018
Active since15
Representing organizations18
Regional groups members2018
Active since15
Representing organizations26
Regional groups members2020
Active since20
Representing organizations28
Regional groups members--
Active since23
Representing organizations20
Regional groups members2022
Active since20
Representing organizations16
Regional groups members2022
Active since16
Representing organizations--
Regional groups members--
Active since--
Representing organizationsA Tourism SkillsNet Ontario initiative led by OTEC in partnership with TIAO. This report is a must-read for any organization within (or supporting) the tourism and hospitality sector in Ontario. It is your go-to source for provincial employment demand projections and the business and labour issues that matter most to the sector.
Funded by the Ministry of Seniors and Accessibility under the EnAbling Change program, this project aims to create equitable opportunities in the tourism and hospitality sector for persons with disabilities through education and awareness initiatives and tailored support for employers.
This two-day training program, currently available FREE for tourism and hospitality workers, aims to build a stronger workforce and support the retention efforts of employers. Courses include Essentials of Service Excellence, Stress Management, and Emotional Intelligence.
TSNO Regional Working Groups meet quarterly to discuss and collaborate on action plans that address challenges such as labour shortages, gaps and opportunities in skills training and so much more. It’s an opportunity for business owners and community stakeholders in their designated region to meet, discuss, learn, share and grow.
The Accelerated Leadership Training is designed for tourism and hospitality sector managers and supervisors seeking to improve their leadership skills, build their people skills, and advance their careers. Featuring four unique leadership courses, this training focuses on developing the skills managers and leaders need to build, lead, and grow with effective teams. It is FREE for Ontario tourism and hospitality sector leaders.
In business, reliable, real-time sector data is key. TSNO members already have access to high-quality, locally relevant data and insights that can help them make smarter, more proactive business decisions in their regions. Best of all these tools are designed to give businesses, owners and managers a competitive edge by enabling them to continually improve how they run their business.
Our LMI data helps members gain insights into regional and demographic trends, provides statistics and tracks workplace changes so they can make better more informed decisions about recruiting new staff, training current workforce, and much more.
Snapshot
OTEC’s Destination Dynamics: Realtime, Local, Economic & Labour Recovery Dashboard is a visualization tool. A first of its kind, Destination Dynamics enhances and extends traditional labour and economic forecasting through the integration of AI-enabled web analytics. It enables never before seen labour market and revenue forecasts, by industry segment, at the destination level.
Snapshot
TSNO is led by OTEC. OTEC is an independent, not-for-profit training, consulting, and workforce development organization that delivers innovative, high-quality solutions for the development and growth of a professional, skilled workforce.
OTEC Office and Learning Centre
21 Four Seasons Place Suite 300
Toronto ON M9B 6J8
Canada
1.800.557.6832
(toll-free in CAN & USA)
416.622.1975
F. 416.622.7476
info@otec.org
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