TSNO Regions

The TSNO Alliance is active across Ontario, and growing. Select your geographic area to learn more about what’s new in your region and how you can become involved.

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TSNO Regions

The TSNO Alliance is active across Ontario, and growing. Select your geographic area to learn more about what’s new in your region and how you can become involved.

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TSNO is your Workforce Development Network for Tourism & Hospitality

Funding. Education. Data. Tools. Forecasting. Resources.

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We already work, where you work

TSNO is actively working at the community level. You can click on the map to see for yourself. TSNO provides services across Ontario such as: Workforce planning, Partnership building, Talent Pool Development and Skills Training.

Learn about our programs
and impact in your region

320

TSNO members

2018

TSNO active since

230+

Organizations

21

Regional groups members

2020

Active since

19

Representing organizations

28

Regional groups members

2020

Active since

22

Representing organizations

20

Regional groups members

2018

Active since

19

Representing organizations

13

Regional groups members

2018

Active since

12

Representing organizations

19

Regional groups members

2020

Active since

19

Representing organizations

21

Regional groups members

2020

Active since

20

Representing organizations

27

Regional groups members

2018

Active since

23

Representing organizations

24

Regional groups members

2018

Active since

19

Representing organizations

13

Regional groups members

2020

Active since

11

Representing organizations

16

Regional groups members

2018

Active since

15

Representing organizations

28

Regional groups members

2020

Active since

19

Representing organizations

17

Regional groups members

2020

Active since

16

Representing organizations

21

Regional groups members

2018

Active since

17

Representing organizations

20

Regional groups members

2018

Active since

17

Representing organizations

25

Regional groups members

2020

Active since

23

Representing organizations

-

Regional groups members

--

Active since

-

Representing organizations

12

Regional groups members

2022

Active since

9

Representing organizations

6

Regional groups members

2022

Active since

6

Representing organizations
Learn more about how we’re helping
TSNO Initiatives and Solutions

NEW RELEASE: TSNO Workforce Issues, Opportunities, and Impact Report

A Tourism SkillsNet Ontario initiative led by OTEC in partnership with TIAO. This report highlights the most up-to-date workforce intelligence data, local workforce issues, critical needs and opportunities for the sector, and policy progress to support recovery.

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Kick-starting Workforce Recovery

Reimagine to Succeed: Bringing Diversity to Tourism & Hospitality

Funded by the Ministry of Seniors and Accessibility under the EnAbling Change program, this project aims to create equitable opportunities in the tourism and hospitality sector for persons with disabilities through education and awareness initiatives and tailored support for employers.

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Say Yes, To Tourism & Hospitality Opportunities, In Northern Ontario

Build Resiliency, Retain Workers

This two-day training program, currently available FREE for tourism and hospitality workers, aims to build a stronger workforce and support the retention efforts of employers. Courses include Essentials of Service Excellence, Stress Management, and Emotional Intelligence.

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Partnerships to Recruit and Advance Workers

Regional Partnerships and Collaboration

TSNO Regional Working Groups meet quarterly to discuss and collaborate on action plans that address challenges such as labour shortages, gaps and opportunities in skills training and so much more. It’s an opportunity for business owners and community stakeholders in their designated region to meet, discuss, learn, share and grow.

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Explore more TSNO initiatives

Hospitality Career Pathways

In this free, eight-week program, participants are introduced to various careers in the Tourism & Hospitality industry. Get the skills necessary for success with online instructor-led sessions, independent activities, one-on-one coaching sessions and more.

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Accelerated Leadership Training

The Accelerated Leadership Training is designed for tourism and hospitality sector managers and supervisors seeking to improve their leadership skills, build their people skills, and advance their careers. Featuring four unique leadership courses, this training focuses on developing the skills managers and leaders need to build, lead, and grow with effective teams. It is FREE for Ontario tourism and hospitality sector leaders.

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“This kind of training is invaluable for small businesses, and I can’t thank you enough for the opportunity to have my team attend. It aids in retention, effective operations, and an ethical workspace.”
James AOwner – The Waterfront River Pub and Terrace
"The Resiliency Training Series was a great opportunity to connect with other leadership teams...The course instructors did a great job...giving us tools to approach...situations we may be faced with in the workplace..."
Kayla M.Pirate Life
“The Resiliency Training Series offered by OTEC was the perfect skills training and upgrade course for my staff....I definitely recommend this course to any employee in our industry.”
Jason R., Managing PartnerGo Tours Canada
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Real time industry data at your fingertips.

In business reliable, real-time sector data is key. TSNO members already have access to high-quality, locally relevant data and insights that can help them make smarter, more proactive business decisions in their regions. Best of all these tools are designed to give business owners and managers a competitive edge by enabling them to continually improve how they run their business. 

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Labour Market Insights

Our LMI data helps members gain insights into regional and demographic trends, provides statistics and tracks workplace changes so they can make better more informed decisions about recruiting new staff, training current workforce, and much more.

Snapshot

  • Get the latest insights on current and future local labour trends
  • Plan your workforce with the most up-to-date local information
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Reliable & Viable Career Transitions

The Job Transition Dashboard helps TSNO members ensure smooth labour transitions within their region by matching the qualified candidates to employers.

Snapshot

  • Matches candidates with the right combination of skills, abilities, and knowledge to the right opportunities.
  • Identifies specialized or highly paid occupations that may require retraining, a move to another sector, or destination.
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Become a TSNO Member

Over 270 Members and counting! Top Reasons to Become a Member

  • Builds collaborative partnerships between industry and the workforce development system
  • Supports attraction, retention and advancement of tourism and hospitality workers
  • Leverages data and technology to help businesses, destinations and workers navigate the labour market with intelligence
  • Ensures quality assurance across training networks through industry-led programming standards and strong evaluation
Become A Member
  • Leverages data and evidence to support targeted investments and consistent communications across the network
  • Provides economies of scale to businesses, destinations and training partners pursuing data, training and technology infrastructure to support their workforce development goals
  • Provides a framework for local strategic workforce planning and the support required for effective implementation
Questions About Membership?

TSNO Members Have A Lot To Say

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Some Of Our Valued Members

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Hear from TSNO members

Join your industry peers

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TSNO is led by OTEC. OTEC is an independent, not-for-profit training, consulting, and workforce development organization that delivers innovative, high-quality solutions for the development and growth of a professional, skilled workforce.

OTEC Office and Learning Centre
21 Four Seasons Place Suite 300
Toronto ON M9B 6J8
Canada

1.800.557.6832
(toll-free in CAN & USA)
416.622.1975
F. 416.622.7476
info@otec.org

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